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Price frozen for garden waste service

The subscription fee for Fenland District Council's garden waste collection service has been frozen for next year after being successfully introduced.

Garden waste - boy

With more than 19,700 subscriptions this year, the service has proved to be self-funding - with the council making enough savings to be able to freeze the price for 2018/19.

The £40 annual subscription fee introduced in 2017/18 will stay the same for next year, ensuring it remains amongst the lowest priced authority garden waste services in the East. All new and existing customers paying for the fortnightly service by annual direct debit will also benefit from the same reduced direct debit cost of £36.

Information on next year's garden waste service will shortly be sent to everyone who currently has a subscription.

Existing annual direct debit customers will have their subscriptions automatically renewed in February at £36, ready for the garden waste service to start on April 2, 2018.

New customers wanting to sign up by direct debit can do so online from December 1, with customer service staff on hand to help residents complete payments and set direct debits up if required.

Last month, Fenland District Council's Overview and Scrutiny Committee heard the introduction of the service had gone smoothly, with high levels of customer satisfaction.

Members were told teething issues were resolved quickly and learnt from and the service was running well, with more than 200,000 brown bin collections already this year.

The number of subscriptions represented 40% of all domestic properties in the district and the income will contribute at least £500,000 towards the council's required £2.1 million savings.

Online information about the garden waste service helped inform local residents and a competent online payment system helped 15,700 customers sign up for subscriptions online.

The committee also heard that there had been no significant issues with flytipping and bonfires, or additional pressure placed on household waste recycling centres, as a result of the garden waste service being introduced.

Councillor Peter Murphy, Fenland District Council's Portfolio Holder for the Environment, said: "I would like to thank everyone who signed up to our garden waste collection service this year to continue to recycle their garden waste.

"The price freeze for next year has been made possible thanks to the successful introduction of the service and helps ensure as many people as possible can continue to recycle their garden waste."

For more information on the garden waste service and to sign up, visit or visit one of Fenland's four @ Your Service shops and community hubs.

Customers wanting to pay for subscriptions by cash or card, at a cost of £40 per subscription, can do so from January 4, 2018.

Article added: November 21, 2017