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Complaints, Compliments or Comments

The Council aims to provide services of a high standard, and your feedback is important to us.

3Cs

For more information about how the Council deals with Correspondence, Compliments and Complaints (known as "3Cs") please read our 3Cs pack. This explains how long it will take us to contact you and how the process works.  

Our 3Cs Annual Report explains how we are performing and the level of service our customers can expect if they contact us.