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Trade or Clinical Waste collection

Arrange a contract collection, or set up a new service.

Trade waste

More detailed information about our service can be found on our Trade Waste pages. 

Charges can be found on pages 10 and 11 of the Council's pdf icon Fees and Charges booklet [78kb]. Registered charities will qualify for a discount on certain rates quoted. Dialysis patients will receive the Clinical Waste service free of charge if the service is requested for them by an NHS health professional.

If you are organising a Clinical Waste collection - please note that you will need a note from your doctor to confirm that you need one before we can set up the service for you.

iCM Form
  1. Your details
  2. I would like to: *
  3. Is this a missed trade or clinical waste collection?
  4. Please complete a Missed Bin form ( or telephone our contact centre on 01354 654321.
  5. Contract collection
    1. Which bin(s)/container(s) need to be emptied?
  6. Thank you for your request. We will confirm when we have made arrangements for your collection.
  7. New service
    1. Please be aware that you will need to provide a letter from your doctor to confirm that you need a clinical waste collection.
    2. Which trade bin(s)/container(s) do you need?
    3. We may need to visit the premises to confirm the access arrangements.
  8. Thank you for your request, we will aim to arrange this within 3 working days. Our Environmental Services team will organise the delivery of your bin(s) / container(s) and arrange for a Trade Waste agreement to be signed and returned to us.