We are working closely with NHS Test and Trace to contact people who have tested positive for Covid-19, giving them help, advice and support to self-isolate
Fenland District Council, in partnership with councils across Cambridgeshire, is running a countywide contact tracing service. This works closely with NHS Test and Trace to contact people who have tested positive for Covid-19, giving them help, advice and support to self-isolate.
The countywide scheme launched on 19 November. It is an expansion of the Peterborough contact tracing service which was set-up in August and proved valuable in keeping rates of the virus reduced.
Officers from each of the councils have undergone special training in contact tracing. They will be following up on people who have tested positive for Covid-19 but have not responded to a call or email from the national service, and will ask them for details of their close contacts.
The quicker we can reach people who've tested positive and get them to isolate - and get them to share details of who they've been in contact with - the quicker we can break the chain of infection.
Here's a step-by-step guide to how the system works:
Anyone who is concerned about being contacted can call the Council or local Community Hub to check the identity of the tracer on 0345 045 5219.
Support is available for people who need to isolate who don't have friends or family who can help them.
You can contact the Fenland Covid-19 Community Hub by calling 01354 654321 or emailing firstname.lastname@example.org.
People who meet certain criteria may also be eligible for a one-off payment from the Test and Trace Support Payment Scheme.