How to stay safe in an emergency situation
Keep calm, don't panic.
Think before you act. Pay attention to advice from the emergency services.
If you're in an emergency and haven't been told what to do, usually you should:
There will be times where it is not safe to go in. Remember to use common sense and follow instructions given by emergency services.
Many organisations also use social media to keep residents updated during an emergency. On Twitter, search:
During an emergency:
We rely on utilities as part of life. They include electricity, gas, water, sewerage and telecommunications.
Loss of utilities can be caused by fire, flooding, severe flooding and accidents. Service can be lost for a few hours, days or weeks.
Impacts on the community could include:
Think about how loss of utilities could affect your life or business. By making plans, you can better cope in the event of it happening. Examples include:
UK Power Networks own and maintain electricity cables and mains across the East of England. They offer the following advice:
You can call the free power cut line - 105 - to report or get information about power cuts. You can also get more information on the power cut website.
Some people may need extra help during a power cut. These people can apply for priority service.
Burst water mains can lead to a loss of supply. Anglian Water supply water and water recycling services in the East of England. They offer the following advice: