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Water pollution

Water pollution can come from a variety of sources. Pollution can enter a watercourse through legal and illegal discharges, spills and leaks from pipes and littering

If you are concerned about pollution of a river, lake, stream, ditch, canal or groundwater please contact the Environment Agency.

Bathing Waters

Pool operators are responsible for the quality in water in swimming pools. This includes leisure centres, private health clubs, hotels, outdoor pools, hydrotherapy pools and Jacuzzis. We respond to complaints from users who are concerned about the quality of the water. To make a complaint, please email 

Private Water Supplies

A private water supply is any water supply which is supplied to a property that is not provided by a water company such as Anglian Water. Private water supplies can originate from a range of sources including boreholes, natural springs and watercourses.

We have a duty to inspect and conduct a risk assessment of each water supply within our area. As part of this, we undertake monitoring in order to check compliance with drinking water standards.

If you think you have a private water supply please email

More information on Private Water Supplies can be found on the Drinking Water Inspectorate's website.

If you have an enquiry about your Mains Water Supply, please contact your water company.

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