Skip Navigation

Community Transport

Community Transport is there to help people who are unable to use conventional public transport services, usually because of health or mobility problems.

Community Transport

Need to get somewhere, but there is no bus or you can't use it because of health or mobility problems? Then you need a local solution that is better tailored to your needs. Community transport fills the gaps left by conventional public transport services. It is there to help anyone who is unable to use "normal" buses because of health or mobility problems, but also if there is no service in your area or it doesn't go to where you need to be at the time or on the day that you need.

There are three different types of community transport schemes in Fenland, which are:

  • Dial A Ride operated by Fenland Association for Community Transport (FACT)

Dial A Ride services are like a flexible bus service, using fully accessible minibuses and picking up passengers at their own homes. To use the Dial A Ride scheme you need to pay a modest annual membership fee, which is currently £10, and book your place at least 24 hours in advance of when you want to travel. FACT Dial A Ride service is based on a timetable/route which runs 6 days a week and users holding a Fenland/Cambridgeshire County Council bus pass can use this service free of charge.

You can find out if you meet their criteria by calling them on 01354 661234 or have a look at their website. You don't have to be elderly or disabled to enjoy the benefits of Dial A Ride.

    Group Hire is where voluntary groups, community groups, clubs and not-for-profit organisations can hire vehicles with a driver supplied.  If you are a group or society that requires some transport for a day outing, to an event or to enable people to get to your venue, group hire services may be an option for you.  Group hire in Fenland is provided by FACT who have an extensive fleet of wheelchair accessible vehicles.  For further details contact FACT on their website or by calling 01354 661234

    There are also a number of community car schemes operating in the district. These provide people with a door-to-door lift for essential journeys such as hospital appointments, visiting friends or relatives or helping with shopping.   Community car schemes are for people who have difficulty using public transport or who have no access to public transport. The schemes operate similar to a taxi service but are run by volunteers. The service usually must be booked 24 to 48 hours in advance. For more information and the contact details for the different schemes please visit the Community Car Schemes page.

    .