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Street Lights

How to report a fault and find out who owns a street light.

Street Lamp

Cambridgeshire County Council own and are responsible for the majority of lighting on the street, roads, footpaths and dual carriageways in Fenland. This amounts to around 57,000 street lights and 2500 illuminated bollards. Check if a street light is owned by Cambridgeshire County Council.

Fenland District Council maintains around 1750 street lights across the district (including some on behalf of Parish Councils and Roddons Housing Association). These are found along footways, in residential streets, council owned car parks, leisure centres, parks and open spaces.

Finding out who owns a streetlight

If Fenland District Council owns a street lighting unit, it will have a white plastic identification tag attached to the lighting column. This will be marked with three letters (e.g FDC) followed by a number. The tag could also have the following:

  • 'CCC' or a single number with no letter prefix - i.e. L29CAU. This means the unit is owned and managed by Cambridgeshire County Council.
  • 'FPC'. This means the unit is owned by a Parish Council and is managed by Fenland District Council on their behalf.

It is helpful if you can find out who owns a streetlight so you can report the problem to the correct organisation. 

Reporting a fault

If a fault is an emergency (likely to cause severe injury or immediate risk to life) please report it immediately to the police.

If a street light is owned by Cambridgeshire County Council you need to report the fault to them. You can either report it online, email or call 0800 7838247.

Faults relating to Fenland District Council, Parish or Roddons/Circle Housing Association street lights (with the prefix FDC, FPC or RHA) can be reported online. You can also email assets& or call 01354 654321.

We aim to respond to non-urgent faults within 10 working days. 

Fault details

When reporting a fault, it is helpful if you can give the following details:

  • The street light number
  • Asset Tag Reference (e.g FDC1, FPC1, CCC1)
  • Town, Parish or locality
  • Street (or footpath from/to)
  • Location (e.g outside Number 30, between 38/40, opposite 23)
  • The problem (lamp out, dim, on during the day, damaged column, column door missing etc)