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Street Lights

How to report a fault and find out who owns a street light.

Street Lamp

How do I know who owns a street light?

Cambridgeshire County Council own and are responsible for the majority of lighting on the street, roads, footpaths and dual carriageways in Fenland - which is about 57,000 street lights and 2500 illuminated bollards.

Fenland District Council maintains around 1750 street lights across the district (including some on behalf of Parish Council's and Roddons Housing Association), found along footways, residential streets, council owned car parks, leisure centres and in parks and open spaces.

If Fenland District Council owns a street lighting unit, it will have a white plastic identification tag attached to the lighting column, with three letters - i.e. FDC followed by a number. The tag could also have the following:

  • 'CCC' or a single number with no letter prefix - i.e. L29CAU. This means the unit is owned and managed by Cambridgeshire County Council.
  • 'FPC'. This means the unit is owned by a Parish Council, and is managed by Fenland District Council, on their behalf.

When reporting a fault, it helps us if you can quote the street light (or illuminated sign) number and provide the following details:

  • Asset Tag Reference - (FDC1, FPC1, CCC1 or just a single number)
  • Town, Parish or locality
  • Street (or footpath from/to)
  • Location (outside Number 30, between 38/40, opposite 23 etc)
  • Problem (lamp out, dim, on during day, damaged column, column door missing etc)

 

Reporting a fault

Faults relating to Cambridgeshire County Council owned street lights should be reported online, by emailing enquiries@lightingcambridgeshire.com or calling 0800 7838247. Please give as much detail as possible including the street light number, exact location and the problem.

In extreme emergencies, please report the fault immediately to the Police (where faults such as knock-downs are likely to cause severe injury or an immediate risk to life.)

Faults relating to Fenland District Council, Parish or Roddons/Circle Housing Association street lights with the prefix FDC, FPC or RHA should be reported to assets&projects@fenland.gov.uk or by calling 01354 654321.

All non emergency faults are usually responded to within ten working days.