You can request information that we hold on you through a Subject Access Request
Under the General Data Protection Regulation (GDPR) we have a duty to provide you with information we hold about you.
Our Privacy Statements explain how we process this information.
GDPR provides the following rights for individuals:
You can request any of the above by completing a Data Subject Access Request form.
Your right to access is known as a 'Subject Access Request' (SAR). This means you can request all or specific information we hold on you.
To request information, complete the
.You can also make a request to us in writing or verbally.
Please tell us if you want specific information. For example, if you want access to something the Council sent you, you can say when you think it was sent and who from.
In most cases we will be able to give you the information we hold on you. There may be times where we:
If this happens we will explain why we have made our decision.
You can't request information about another person unless you:
We need proof of consent before we can process your request.
More information is available on the Data Subject Access Form.
We aim to provide you with all the information within 1 month. However, we can extend the deadline by a further 2 months. We may need to do this if a large amount of data is held on you across different teams. To help us process your information quickly, please tell us the specific information you need.
We usually provide a response by email or post. You can say how you would prefer to receive the response when you make your request.
To ensure we send response data to you securely, we will:
Your request and response will be kept for 2 years as part of our Data Retention policy. Any identification sent to us as part of a SAR will be destroyed as soon as we have fulfilled our purpose of verification.