CCTV

Fenland District Council has 75 CCTV cameras. They cover town centres and public spaces in Chatteris, March, Whittlesey and Wisbech.

There are other CCTV cameras in Fenland that are owned and managed by private businesses.

Our CCTV cameras are monitored 24 hours a day, 365 days a year. Our camera operators are fully trained and licenced by the Security Industry Authority. 

For more information email cctv@fenland.gov.uk 

Accessing images

You have the right to ask for CCTV footage of yourself. This is as a 'subject access request' as part of the new GDPR regulations (Article 15). 

We can only provide footage from Fenland District Council's CCTV cameras. Footage is held for 30 days and is only available during this time. 

However, we can't release footage when:

• third parties can also be identified (unless they have given permission)
• it may affect crime prevention or detection
• it may influence the apprehension or prosecution of offenders

If no data is available, or we can't release footage, we will tell you in writing. 

Apply to access CCTV footage [71KB]

Please also give:

• The date and time of the requested footage
• The exact location of the requested footage
• The make, model, colour and registration number of your vehicle (if the footage involves your vehicle)
• A description of yourself
• Any other relevant information

You will need to give photographic evidence of your identity e.g current passport, driving licence, student card. This is so we can locate you within the footage.

There is usually no charge for making a request. However, we can charge if requests are excessive or unreasonable.

Our cameras automatically rotate to capture wider areas of public space. This can mean that an incident has not been captured as the camera is focusing on a different area.

Crime

We cannot accept requests from victims of crime.

If you are a victim of crime, or think a crime has been committed, report it to the police.

The police can contact us to access our footage.

Footage for insurance (road traffic collisions)

We cannot give footage of road traffic collisions to the public. This is because we are only allowed to provide you with images of yourself, not third parties.

Insurance companies can request footage under Schedule 2 Part 1 (5) of the Data Protection Act 2018. They need to pay a fee (and VAT), even if the incident wasn't captured.

Request CCTV footage under Schedule 2 Part 1 (5) [64KB]

For further advice, please call 01354 654321 or email foi@fenland.gov.uk