Council Tax is a form of local taxation. It is charged on all domestic properties and goes towards paying for local services.
We are part of the Anglia Revenues Partnership (ARP) which delivers an efficient Council Tax and Housing Benefit service across five Councils.
You can also make a cash payment at a Post Office or PayPoint outlet.
Your Council Tax bill explains how much you owe and who receives the money. View more information about my bill.
Your Council Tax number is written at the top of your bill.
The amount you pay is based on a number of different reasons. This is why you might pay a different amount to your neighbours.
You must tell us if your circumstances change within one month of it happening. This also includes any change in circumstances of the people that live with you.
A change could affect the amount of Council Tax you pay. If you don't tell us about a change and you receive an overpayment of a discount or exemption, you will be responsible for paying it back and could face prosecution.
Some changes that may affect your Council Tax account could include:
Council Tax Reduction (CTR) is sometimes called Council Tax Support. It provides help for people on a low income.
A number of other discounts are available. These include:
You can appeal against your Council Tax, if (for example) you:
If you have a problem paying Council Tax, please contact us as soon as possible. We would rather work with you to settle bills without taking enforcement action.
A completion notice will be issued when we consider works on a newly built property, or a property that has been substantially restructured, are complete, or expected to be complete within three months.
The completion notice will be issued to the property owner. It specifies the completion day, which is when it becomes liable for Council Tax purposes. It is entered into the valuation list from this date.
The money collected through Council Tax is divided between the organisations and authorities that provide local services. This includes education, social care, policing and rubbish collection.