Our website offers a variety of advice addressing common issues faced by residents and businesses relating to the Coronavirus.
Visit the Government's website for the latest information about Coronavirus. It offers helpful advice and guidance on a wide range of topics including:
The new NHS COVID-19 app, now available to download for free in England and Wales, is the fastest way to see if you're at risk from Coronavirus. The app has a number of tools to protect you, including contact tracing, local area alerts and venue check-in.
We are committed to continuing to operate essential services whilst following the latest guidance from the Government and Public Health England.
Our refuse service is currently running as normal. If you're self-isolating or are confirmed to have Coronavirus, please follow our guidance when disposing of personal waste.
You can still call us as usual on 01354 654321 or contact us online.
Our Customer Service Centres and Community Hubs are currently operating on an appointment only basis. View more information.
We've set up a community hub service that brings together volunteers, support groups and partners across Fenland to help those most at risk. If you're a resident and need help with food shopping or collecting medicines, we can provide details of a local voluntary service who can help you. Call us on 01354 654321 or email email@example.com. If you're a resident and are able to offer help to people in need, please email firstname.lastname@example.org.
We recognise that it may be a very stressful time for some residents financially. If you're struggling to pay Council Tax or your rent, we may be able to offer some extra help. The Money Advice Service website also offers useful advice about managing your money during this time.
The Government has introduced emergency legislation to protect renters and landlords affected by Coronavirus. This will suspend new evictions from social or private rented accommodation.
If you're worried about paying your rent, need housing advice or have become homeless, please contact us as soon as possible by calling 01354 654321 or emailing email@example.com.
The Shelter website also has useful advice for homeowners and people living in rented accommodation.
We recognise that it is a difficult time for businesses and are doing all that we can to help them through this. We have a dedicated section on our website about business support, the grant schemes that we are administering, how to make your workplace COVID Secure and what to do if an outbreak occurs.